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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bryan Alsup

March 13, 2025

5  out of  5
rating by Bryan Alsup
"Called State Farm about 10 minutes before closing to ask a quick question about my bill. Spoke to Brigette at Bill Reardon office. She was so kind, polite, and helpful. She showed amazing customer service skills and even helped me with getting me access to the app and upgrades on my policy that I thought I had but didn’t. The call went after closing time but she wanted to make sure I taken care of before the call ended."
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Anthony Nash

March 13, 2025

5  out of  5
rating by Anthony Nash
"I had a pleasure to talk to Nicole to help me out with my renter and car insurance. She is very patient with me , due to my hearing loss . She answered all my questions and gave me a great quotes combo !! Awesome job, Nicole!!"
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Jay Datta

March 11, 2025

5  out of  5
rating by Jay Datta
"Nicole Nelson helped me obtain very competitive rates and comprehensive coverage for auto insurance. Very responsive and easy to work with!"
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Jakeb R

March 11, 2025

5  out of  5
rating by Jakeb R
"Bill Reardon and his office is fantastic! Nicole is Always super helpful, and gets things done for you promptly!"
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Ann Durham

March 10, 2025

5  out of  5
rating by Ann Durham
"I called State Farm a few times to get specifications on requirement for my roof replacement. Each time, the phone was answered promptly (by a real human being), I was immediately connected with the person I needed to speak with, and was not put on hold a single time. Everything, up to submitting my final paperwork, went smoothly. 10/10"
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Pamela Lutton

March 10, 2025

5  out of  5
rating by Pamela Lutton
"Spoke with Tonya today to help me fix a problem with my last payment. We updated my file and agreed to talk tomorrow to finalize. Very helpful"
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Fred Woods

March 9, 2025

5  out of  5
rating by Fred Woods
"Great experience!! Knowledgeable, patient and professional. Very easy to work with and the policy saved me money immediately."
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Julia Walls

March 8, 2025

5  out of  5
rating by Julia Walls
"We are new to State Farm (just past couple of years). We switched due to better prices, however we stay due to the service. We love being able to pick up the phone and speak with someone local. Bridgette, Kara, and Tyler are always there for our questions and to offer advice. They have saved us so much money and time."
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Lisa Messer

March 7, 2025

5  out of  5
rating by Lisa Messer
"Very helpful and super nice!"
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Cindy Campbell

March 7, 2025

5  out of  5
rating by Cindy Campbell
"The State Farm app is not very user friendly so I contacted the local office for assistance. Tonia was very helpful! Thank you!"
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Christian Haddock

March 5, 2025

5  out of  5
rating by Christian Haddock
"Wonderful customer service, quick to answer questions, and made the entire process of obtaining/maintaining renters insurance stress free and easy."
We responded:
"We appreciate your business."
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Susan Alvarez

March 4, 2025

5  out of  5
rating by Susan Alvarez
"We worked with Bridgette, who helped us evaluate our car insurance. It was amazing how much she was able to save us. Great customer service."
We responded:
"Thank you for the review and for your business."
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Tony Uphold

March 4, 2025

5  out of  5
rating by Tony Uphold
"You guys help me above and beyond. My experience was great. Keep up the good work!"
We responded:
"Thank you for the five star review. It means a lot to us."
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Allyson Anderson

March 4, 2025

5  out of  5
rating by Allyson Anderson
"When I called I was in a panic because my previous insurance had just gone up again. Nicole were very helpful and made the process of switching quick and painless. Nicole answered all my questions and was very professional."
We responded:
"We are glad to have you with us. Thank you for the review."
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Bill Standley

March 4, 2025

5  out of  5
rating by Bill Standley
"Ms. Gonzales was wonderful help with my car insurance. She was pleasure to do business with. She appears to be dedicated to her customers."
We responded:
"Thank you for giving us a five star review and for your business. "
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Alan Morin

February 28, 2025

5  out of  5
rating by Alan Morin
"I live and work in Palm harbor Florida but met the State farm Bill Riordan agency after doing business in Tallahassee 10 years ago. Bridget, Jose and the whole team there are so professional and knowledgeable we continue to work with this team for our insurance needs."
We responded:
"We appreciate the kind words, Alan!! And we appreciate your continued, faithful business."
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Rachel Dincoff

February 28, 2025

5  out of  5
rating by Rachel Dincoff
"I had a fantastic experience working with Bridgette! She was incredibly kind, patient, and helpful in answering all my questions. She made adding my new car to my policy quick and seamless while also taking the time to address my follow-up questions. I truly enjoyed speaking with her and would love to work with her again in the future. Thank you, Bridgette, for your excellent service!"
We responded:
"We're so glad you had a great experience! We appreciate your feedback and your continued business!"
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Faith Capps

February 26, 2025

5  out of  5
rating by Faith Capps
"Bridgette Gonzalez was so incredibly helpful and efficient in getting my father’s and I’s insurance switched over! She’s a great asset to your team and it was a pleasure to work with her!"
We responded:
"Thank you for your kind words! We appreciate being able to serve the whole family!"
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Mollie Zajac

February 26, 2025

5  out of  5
rating by Mollie Zajac
"Very responsive and knowledgeable. Highly recommend!"
We responded:
"Mollie - thanks for the feedback! We appreciate you!"
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Nancy Sauls

February 25, 2025

5  out of  5
rating by Nancy Sauls
"In yet another example of the excellent customer service provided.by Bill Reardon’s office, Bridgette helped me with some questions about our Homeowners insurance policy. Thank you for providing the answers I needed in such a timely, professional manner. Nancy; Tallahassee, FL"
We responded:
"Thank you so much for your heartwarming words, Nancy! We're thrilled to hear that our team provided you with exceptional assistance over the phone, showcasing patience, expertise, and kindness. Your appreciation means the world to us, and we're grateful to have you as part of our State Farm family. Here's to many more decades together! If there's anything you need, feel free to reach out."
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Thomas Longfellow

February 25, 2025

5  out of  5
rating by Thomas Longfellow
"Bridgette was awesome and easy to work with!! Very nice and professional!"
We responded:
"So glad you had a great experience! We aim to take excellent care of our amazing customers like you!"
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Michael Pollock

February 20, 2025

1  out of  5
rating by Michael Pollock
"worst agent I have ever experienced. For the past 3 years I have been price gouged into oblivion. I have NO claims, NO driving infractions but my rate go up every month with No explanation or rate savings for my safe driving record with NO DUI IN MY LIFE. My son has all A's & B's but we receive NO savings from this agent. Once Kelly Fain left this agent took over my insurance and have done nothing but over charge me. I shouldn't have to except being Tracked on a GPS like a criminal on driving probation to receive a discount. this has become very apparent the modern day insurance is a State mandated Ponzi scheme. I wish i could give zero stars!"
We responded:
"We understand your frustration with how high insurance premiums have gotten in Florida. Our office does not personally set rates or discounts but we interact regularly with customers about them. You are correct Kathy Fain was a wonderful agent and she also did not have any ability to set rates or discounts. Please feel free to call the office if you want to set up a time to review your policies. "
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Craig McMinn

February 20, 2025

5  out of  5
rating by Craig McMinn
"Great experience , would recommend others to check on rates with this representative."
We responded:
"Thank you for the review Craig! Tell your friends about us!"
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Ryan Ohlin

February 19, 2025

5  out of  5
rating by Ryan Ohlin
"Bridget was especially helpful and handled my situation very quickly and professionally."
We responded:
"Thanks for the review, Ryan! We appreciate the feedback and your continued business!"
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Katie Proctor

February 19, 2025

5  out of  5
rating by Katie Proctor
"Incredibly responsive and helpful staff. They go above and beyond to help figure out a solution. Highly recommend this team."
We responded:
"Katie we appreciate your business and the review. "