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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Penny Odom

April 11, 2025

5  out of  5
rating by Penny Odom
"I have been with State Farm for over 30 years for home and auto. SF is the only insurance company I have ever used. Tonya was very helpful and informative on saving me money on my premium. She even told me she would return my call with answers and she did just that. I appreciate Tonya helping me today."
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Amy Lamar

March 26, 2025

5  out of  5
rating by Amy Lamar
"Spoke to Bridgette a few days ago re: possible ways to lower costs, and she was extremely helpful, patient & generally wonderful to speak with. Ended up saving some cash & have a much better understanding of what we need. Thank you!"
We responded:
"Thank you for your fantastic feedback. We are thrilled to know that you have had an excellent experience with us."
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Michael London

March 20, 2025

5  out of  5
rating by Michael London
"I wanted to thank Mrs Murphy for her health and patients and getting my policy done. I will definitely recommend my family and friends to come and see you with all their insurance needs. Again thank you so much for all your patience and help."
We responded:
"I love to hear that kind of feedback from our customers. Thanks for your business. "
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Donna Cohea

March 19, 2025

5  out of  5
rating by Donna Cohea
"Tyler was awesome! I’m so glad that I went with State Farm because their customer service was great and I talked to a live person, not online."
We responded:
"Thanks so much for the great review. We appreciate your business and are happy to serve you."
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Evetta Thompson

March 18, 2025

5  out of  5
rating by Evetta Thompson
"Listen i highly recommend the office of Mr. Bill Reardon. They have taken great care of my family and I for years. Always, taken care of us in a timely manner and polite"
We responded:
"I am so grateful that you took time to leave us this review. It's customers like you that make our job wonderful."
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Penny Walker Bos

March 17, 2025

5  out of  5
rating by Penny Walker Bos
"Called into my State Farms agent office and received the efficient and very helpful information as requested. I was on hold for less than a minute, and the professionalism and kindness displayed were truly appreciated."
We responded:
"Thank you for the kind words. We are glad to be able to serve you. "
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Bryan Alsup

March 13, 2025

5  out of  5
rating by Bryan Alsup
"Called State Farm about 10 minutes before closing to ask a quick question about my bill. Spoke to Brigette at Bill Reardon office. She was so kind, polite, and helpful. She showed amazing customer service skills and even helped me with getting me access to the app and upgrades on my policy that I thought I had but didn’t. The call went after closing time but she wanted to make sure I taken care of before the call ended."
We responded:
"We truly appreciate your feedback. Thanks for taking the time to share it."
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Anthony Nash

March 13, 2025

5  out of  5
rating by Anthony Nash
"I had a pleasure to talk to Nicole to help me out with my renter and car insurance. She is very patient with me , due to my hearing loss . She answered all my questions and gave me a great quotes combo !! Awesome job, Nicole!!"
We responded:
"Thanks for taking the time to recognize Nicole. We are blessed to have her on our team. "
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Jay Datta

March 11, 2025

5  out of  5
rating by Jay Datta
"Nicole Nelson helped me obtain very competitive rates and comprehensive coverage for auto insurance. Very responsive and easy to work with!"
We responded:
"We appreciate the trust you have placed in us. "
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Jakeb R

March 11, 2025

5  out of  5
rating by Jakeb R
"Bill Reardon and his office is fantastic! Nicole is Always super helpful, and gets things done for you promptly!"
We responded:
"Thanks for the review and for your business. It is a privilege to serve you. "
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Ann Durham

March 10, 2025

5  out of  5
rating by Ann Durham
"I called State Farm a few times to get specifications on requirement for my roof replacement. Each time, the phone was answered promptly (by a real human being), I was immediately connected with the person I needed to speak with, and was not put on hold a single time. Everything, up to submitting my final paperwork, went smoothly. 10/10"
We responded:
"Thanks so much for giving us a five star review. We glad to know you had a great experience with us."
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Pamela Lutton

March 10, 2025

5  out of  5
rating by Pamela Lutton
"Spoke with Tonya today to help me fix a problem with my last payment. We updated my file and agreed to talk tomorrow to finalize. Very helpful"
We responded:
"Your review means a great deal to us. Thank you for recognizing Tonya. "
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Fred Woods

March 9, 2025

5  out of  5
rating by Fred Woods
"Great experience!! Knowledgeable, patient and professional. Very easy to work with and the policy saved me money immediately."
We responded:
"It is great to know that we were able to deliver the service you expect and deserve. Thanks for the opportunity to work with you."
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Julia Walls

March 8, 2025

5  out of  5
rating by Julia Walls
"We are new to State Farm (just past couple of years). We switched due to better prices, however we stay due to the service. We love being able to pick up the phone and speak with someone local. Bridgette, Kara, and Tyler are always there for our questions and to offer advice. They have saved us so much money and time."
We responded:
"Thanks for taking the time to leave us a five-star review. We are so happy you are pleased with your experience. "
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Lisa Messer

March 7, 2025

5  out of  5
rating by Lisa Messer
"Very helpful and super nice!"
We responded:
"Thanks for the amazing review. It means a lot to us. "
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Cindy Campbell

March 7, 2025

5  out of  5
rating by Cindy Campbell
"The State Farm app is not very user friendly so I contacted the local office for assistance. Tonia was very helpful! Thank you!"
We responded:
"We're thrilled to hear you enjoyed your experience. Thank you for the great review. "
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Christian Haddock

March 5, 2025

5  out of  5
rating by Christian Haddock
"Wonderful customer service, quick to answer questions, and made the entire process of obtaining/maintaining renters insurance stress free and easy."
We responded:
"We appreciate your business."
Profile photo of Susan Alvarez

Susan Alvarez

March 4, 2025

5  out of  5
rating by Susan Alvarez
"We worked with Bridgette, who helped us evaluate our car insurance. It was amazing how much she was able to save us. Great customer service."
We responded:
"Thank you for the review and for your business."
Profile photo of Tony Uphold

Tony Uphold

March 4, 2025

5  out of  5
rating by Tony Uphold
"You guys help me above and beyond. My experience was great. Keep up the good work!"
We responded:
"Thank you for the five star review. It means a lot to us."
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Allyson Anderson

March 4, 2025

5  out of  5
rating by Allyson Anderson
"When I called I was in a panic because my previous insurance had just gone up again. Nicole were very helpful and made the process of switching quick and painless. Nicole answered all my questions and was very professional."
We responded:
"We are glad to have you with us. Thank you for the review."
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Bill Standley

March 4, 2025

5  out of  5
rating by Bill Standley
"Ms. Gonzales was wonderful help with my car insurance. She was pleasure to do business with. She appears to be dedicated to her customers."
We responded:
"Thank you for giving us a five star review and for your business. "
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Alan Morin

February 28, 2025

5  out of  5
rating by Alan Morin
"I live and work in Palm harbor Florida but met the State farm Bill Riordan agency after doing business in Tallahassee 10 years ago. Bridget, Jose and the whole team there are so professional and knowledgeable we continue to work with this team for our insurance needs."
We responded:
"We appreciate the kind words, Alan!! And we appreciate your continued, faithful business."
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Rachel Dincoff

February 28, 2025

5  out of  5
rating by Rachel Dincoff
"I had a fantastic experience working with Bridgette! She was incredibly kind, patient, and helpful in answering all my questions. She made adding my new car to my policy quick and seamless while also taking the time to address my follow-up questions. I truly enjoyed speaking with her and would love to work with her again in the future. Thank you, Bridgette, for your excellent service!"
We responded:
"We're so glad you had a great experience! We appreciate your feedback and your continued business!"
Profile photo of Faith Capps

Faith Capps

February 26, 2025

5  out of  5
rating by Faith Capps
"Bridgette Gonzalez was so incredibly helpful and efficient in getting my father’s and I’s insurance switched over! She’s a great asset to your team and it was a pleasure to work with her!"
We responded:
"Thank you for your kind words! We appreciate being able to serve the whole family!"
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Mollie Zajac

February 26, 2025

5  out of  5
rating by Mollie Zajac
"Very responsive and knowledgeable. Highly recommend!"
We responded:
"Mollie - thanks for the feedback! We appreciate you!"